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Head of IT Operations

Head of IT Operations, 1. imageHead of IT Operations, 2. image

Schluter®-Systems is a family-owned and internationally renowned company that has been rapidly growing over the last 10 years. The Schluter brand is backed by a team of people working together to create a line of innovative products that provide solutions to the tile industry. We’re looking to build our team with individuals who like to think BIG and want to be part of what makes our products-- extraordinary. We are a company that treats its employees, suppliers, and customers as long-term partners. Where success is built on a win-win philosophy, and everyone should benefit.

"Profit is not the goal of the business. Profit is the consequence of a job well done,’
-Werner Schluter, Founder.

Are you interested in a truly unique and special company? Hear from our employees on what it means to be part of the Schluter family: http://www.schluter.com/careers. Then if you’re ready to see life in Orange, talk to us about this career opportunity at Schluter®- Systems.

Do you want to play a key role in shaping the future of Schlüter’s IT department and guiding the strategic direction of our IT operations? Then join us in writing the Schluter success story as
 

Head of IT Operations

Responsibilities:

  • Provide strategic leadership for the IT Operations sub-department
  • Foster global collaboration and ensure efficient resource utilization by coaching and supporting the sub-department and its employees in roadmap planning, prioritization and execution
  • Ensure appropriate team capacity, skills and experience while supporting the local management with input for performance reviews and development plans from a professional and strategic point of view
  • Develop and assist high-performing teams through strategic mentoring and coaching
  • Lead the IT Operations sub-department with strategic vision and direction
  • Collaborate with internal and external stakeholders to communicate and implement strategic roadmaps, driving innovation and strategy through best practices, emerging technologies, and industry trends.
  • Develop and implement team policies and procedures, while contributing to budget planning and ensuring alignment of change initiatives with both business goals and the departmental strategy
  • Ensure IT security, compliance and reliability through the whole organization

Competencies:

  • Demonstrated leadership and management experience, with a strong focus on servant leadership, team empowerment, and professional expertise
  • Strong understanding of IT operations, industry best practices, and the technical fundamentals needed to effectively lead expert teams
  • Strong mentoring skills and commitment to team development and continuous improvement
  • Ability to manage multiple priorities in a fast-paced, global environment, including remote teams
  • Strategic thinking and problem-solving skills, with the ability to guide teams through complex challenges
  • Excellent interpersonal and communication skills, fostering collaboration across departments and with external partners
  • Fluent English language skills both written and spoken

Benefits:

  • Generous PTO policy
  • Health & Dental Insurance
  • Pension Contribution
  • Bi-annual Bonus Structure
  • Wellness Program
  • Career Growth & Development Opportunities
  • Hybrid Work Schedule
 
At Schluter Systems, we are dedicated to creating an inclusive environment that celebrates diverse perspectives and ensures all individuals are valued and supported, without discrimination based on race, religion, color, national origin, age, sex, gender, disability, genetic information, or any other characteristic protected by law.

This pay range reflects the base hourly rate or annual salary for positions in this job grade, with the final offer depending on factors like experience, education, location, and other relevant considerations. Additionally, this role qualifies for extra benefits beyond the base pay range mentioned.

Contact:

Schluter Systems (Canada) Inc.
Human Resources | Hailie Szabo | Tel.: 514-459-3200 x 3132
21100 chemin Ste-Marie | Ste-Anne-de-Bellevue, QC | H9X 3Y8 | www.schluter.ca